So you know you need a plumber but where to start? A google search for plumbers in Brisbane will bring up 17,000 results- that’s a lot of information to sort through to find the right tradie. Here are some questions to ask yourself when looking for the right Brisbane plumber.
Start by looking over the plumbing company’s information online to check they have the right skills to complete your job. Do they disclose their licences and qualifications? Are these current and suitable for the work you need done? Does the information provided online sound knowledgeable? Many plumbing companies will have general information and blogs on their website that can give you an indication of the work they do or if they specialise in certain areas. If your job is an emergency, look for a company that offers a rapid response.
Take a look over the plumbing business’ reviews and testimonials. Most businesses now have a social media account- this can be a great place to start when trying to determine the quality of work a tradie will produce. Make sure the reviews you are reading are recent and ideally for jobs similar to the work you need undertaken. Facebook will tell you pretty quickly if a business is unreliable or does shoddy work and Google ratings also offer a quick way to get a feel for a company’s service.
Accountability is key to finding the right plumber. Ask if they guarantee their work or provide a warranty and what the process is if something isn’t right after they leave. Do they provide clear written pricing in advance of commencing work?
As well as being accountable, a good plumber will be reliable. Many will now offer a service of calling half an hour in advance of arrival so you don’t have to sit around waiting for them all day or offering a cash reimbursement if they don’t arrive on time.
When you hire a tradie, your home or business becomes their workplace. Discuss their safety and cleaning processes with them before work starts. Is this person qualified to work at heights if this is pertinent to the job? If there is an entwined electrical component to your job, can they do this or do they need to bring in a second professional? Will your plumber use tool mats and boot covers to protect your carpet or tiles from damage?
A professional plumber will consider cleaning up after themselves a critical part of their service. Ensure that this is included to prevent yourself being left with a mess when they leave.
You are not a professional plumber, which is why you are hiring one. A trustworthy tradesman will always be approachable and happy to explain the work required, outline the details of the written prices provided and answer any of your questions- however illy they may seem.
Choose someone you feel comfortable with so that you can be confident in contracting them for your plumbing job.
If you’re looking for a qualified and experienced professional, give Advanced Plumbing and Gas a call today.